Washer Error Code: 6 Causes, Ranked
Drain Pump
- 61.2%of repair attention
- —no confirmed part
- 25 minto check
- Basic toolsDIY
A jammed pump often clears once the obstruction is removed; a pump that hums but won't clear, or stays silent with power present at its connector, needs replacing.
Check yours now ↓Two checks cost nothing — do those first.
⚠ Unplug the machine and shut off both water valves before opening it. A washer holds water even when the cycle looks finished — expect the drum and hoses to drain when you disconnect them.
Two checks that cost nothing
- Look up what the code means Check the manual, the sticker often found inside the door or lid, or the manufacturer's support site for that model number. Codes are brand-specific and the same letters can mean different things on different machines, so this tells you whether you're chasing a door/lock fault, a fill fault, or a drain fault before you open anything.
- Power-cycle the machine Unplug it for a full minute, or switch off the breaker, then restart the cycle from the beginning. This clears a control-board glitch, which is a real and common cause of a stray code. If the same code comes back at the same point in the cycle, the fault is real and the check above tells you where to look next.
- Confirm the door or lid is latched Many codes are the control board reporting it can't confirm the door is locked, even when it looks closed. Open it and firmly reclose it, listening for the lock to engage, then start the cycle again. If the code clears, the latch mechanism is the next thing to check, not whatever the code display literally named.
Check each cause, easiest first
Ordered by how hard each is to check, not by how likely it is — so the cheap answers get ruled out before you open anything. The badge on each row shows where the smart money is. Percentages are share of repair-video attention, not a measured failure rate.
drain pump#1 most-watched · 61.2% of repair videos —
How to check. Open the pump access panel (a front kick panel on many machines) and check the impeller for a lodged item, then run the drain step and listen: a hum with no water movement means it's jammed or has failed, silence means it isn't getting power.
⚡ This one check needs the appliance plugged IN and running — the rest do not. Keep hands clear of the panel, touch nothing inside while it is live, and unplug again before replacing anything.
A jammed pump often clears once the obstruction is removed; a pump that hums but won't clear, or stays silent with power present at its connector, needs replacing.
We are not naming a part here. This page does not know your brand, and the part that fits a Whirlpool will not fit an LG. The diagnosis, the free checks and the order to work through them are the same on any machine — pick your brand below and we will name the exact part and what it costs.
lid lock#3 most-watched · 13.4% of repair videos —
How to check. With the lid closed, listen for the lock engaging, and confirm the washer only starts once the lock reports closed. Test continuity across the switch terminals with a meter if you have one.
⚡ This one check needs the appliance plugged IN and running — the rest do not. Keep hands clear of the panel, touch nothing inside while it is live, and unplug again before replacing anything.
No continuity when the lid is closed means the lock switch has failed and the control board never sees a signal that it's safe to run, so the cycle won't start or won't advance to spin.
We are not naming a part here. This page does not know your brand, and the part that fits a Whirlpool will not fit an LG. The diagnosis, the free checks and the order to work through them are the same on any machine — pick your brand below and we will name the exact part and what it costs.
dispenser#5 most-watched · 4.1% of repair videos —
How to check. Remove the dispenser drawer and check for caked detergent or fabric softener blocking the channels, then run water through it by hand to confirm it flows freely into the tub.
A blocked channel causes overflow or leaking at the dispenser, or detergent that never reaches the load. Clean it out before assuming the assembly itself has failed.
We are not naming a part here. This page does not know your brand, and the part that fits a Whirlpool will not fit an LG. The diagnosis, the free checks and the order to work through them are the same on any machine — pick your brand below and we will name the exact part and what it costs.
water inlet valve#6 most-watched · 2.9% of repair videos —
How to check. With the supply valves fully open, confirm water pressure is reaching the valve at the hose connection, then test the valve's solenoids for continuity.
Water reaching the valve but not the tub, combined with a solenoid that fails continuity, means the valve isn't opening. Clean the inlet screens first, since a clogged screen looks identical to a failed valve.
We are not naming a part here. This page does not know your brand, and the part that fits a Whirlpool will not fit an LG. The diagnosis, the free checks and the order to work through them are the same on any machine — pick your brand below and we will name the exact part and what it costs.
pressure switch#2 most-watched · 14.0% of repair videos —
How to check. Check the small air hose running from the tub to the pressure switch for a kink, a disconnection, or trapped water, then test the switch for continuity at the appropriate fill level.
⚡ This one check needs the appliance plugged IN and running — the rest do not. Keep hands clear of the panel, touch nothing inside while it is live, and unplug again before replacing anything.
A kinked or disconnected hose reads as no water to the switch even with a full tub, which causes overfilling, underfilling, or a fill that never satisfies. Check the hose before replacing the switch.
We are not naming a part here. This page does not know your brand, and the part that fits a Whirlpool will not fit an LG. The diagnosis, the free checks and the order to work through them are the same on any machine — pick your brand below and we will name the exact part and what it costs.
door lock#4 most-watched · 4.4% of repair videos —
How to check. Test continuity across the lock switch or solenoid, and confirm it physically engages and releases when commanded. Some models hold the lock for a minute or two after the cycle ends, which is normal.
No continuity, or a lock that engages but never releases, means the control board can't confirm the door is secure, so it refuses to start the cycle or stops rather than spin with an unlocked door.
We are not naming a part here. This page does not know your brand, and the part that fits a Whirlpool will not fit an LG. The diagnosis, the free checks and the order to work through them are the same on any machine — pick your brand below and we will name the exact part and what it costs.
Is it worth fixing at all?
Most pages answer this with the “50% rule” — spend no more than half a replacement's price. We went looking for the origin of that number and could not find one: it is widely credited to ENERGY STAR, whose actual published guidance is an age-and-condition checklist with no percentage in it. We use your machine's own measured running cost instead. We hold it for 0 Any brand washer models.
We rank every washer we hold certification data for within its own size and configuration class — so you are comparing machines that would actually fit the same space. See the washer rankings →
When to stop and call someone
Leave the appliance alone, ventilate, and call the gas utility. Nothing on this page is worth doing around a suspected leak.
Compressor and refrigerant repairs need EPA certification — that is a legal requirement, not a difficulty rating. A service call runs roughly $75–$150 before parts, so read the repair-or-replace maths above before booking.
Common questions
Share of repair-video views for this symptom across 673 videos. The walkthroughs shown on this page come from AppliancePartsPros, PartSelect and RepairClinic.com. It measures what people watch. That correlates with what fails, but video age, channel size and search visibility all influence it, so we publish it as attention and never as a failure rate. Each cause shows the video count and total views behind its percentage.
We only show a part when it comes from a repair on a machine in the same Any brand family. Where we have no family-matched part we say so rather than substitute another brand's. For parts confirmed on one exact machine, use the model page above.
Usually yes for simple mechanical parts like belts, fuses and thermostats; less reliably for control boards and sensors, where tolerances and firmware matter. Every listing is labelled.